Technical Support


4B Tech Team

If you have questions or need technical assistance with any 4B product, please do not hesitate to contact us. We provide complimentary 24 / 7 technical telephone assistance.  For an additional charge, we also have a team of 4B systems specialists available for site visits.


Product Manuals

Need installation help? Look through our library of manuals, technical tips and AutoCAD files.


Technical Papers & Case Studies

Browse our technical papers and case studies to find answers regarding your application questions.


Product Videos

What to see a product in "action"? We have videos of our products to show you all of their features and benefits.  Come back often since we are always updating our product video library.


Free Design & Engineering Service

Take advantage of 4B’s free, guaranteed worldwide technical support service from a team of engineers specializing in the design of elevators and conveyors.  Whether you want a new elevator or you want to increase the capacity of your existing elevator, we can help you.


Product Registration - Electronics

Use our online form to register all of your 4B electronic products.


Metric Conversion Chart

List of various units for easy online conversion.


Glossary of Terms

List of terms related to bucket elevators and conveyors.

Need further assistance? Call our 24 hour technical support line: (309) 698-5611